Contact Us

We sincerely value your business and want to make sure you and your pup are happy. We believe our customers are truly the heroes and the reason we are able to make such an veterans.

How can I contact The Hero Company Hero Support?

We are available 6AM-6PM PST Monday-Friday (excluding holidays). Here’s how you can reach out to us:

    • Email: Send us a message to us by using our contact form here – your message is very important to us and we will research your question and get back to you with an answer as quickly as pawsible!
    • Facebook: Send us a message via Facebook Messenger and it is delivered to our Hero Support agents.

For shipping costs as well as delivery methods and estimates, see Shipping Info.

Want to connect with us? Reach us through this form