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How Can I Contact The Hero Company Customer Service?

You can reach out to us in a variety of ways during normal business hours which are 8AM-4:30PM PST Monday-Friday (excluding holidays)!

Live Chat: Talk to a customer service agent live with any product questions, concerns or order questions.  If we aren’t online at the time you are, leave us a message through the Live Chat feature and we will get back to you via email pronto! Find the Chat button   at the bottom-left corner of this page.

Email: Send us a message right here– your message is very important to us and we will research your question and get back to you with an answer as quickly as possible!

Find Quick Answers in our Help Center!

Have a question and just need a quick answer? Find answers in our Help Center anytime, day or night!